Responsible Gaming

ab44's commitment to safe & healthy play

When entertainment becomes a habit, knowing your limits matters most. ab44 is here for you — from deposit limits to self-exclusion, all the tools you need are available.

For users aged 21 and above only

Why is responsible gaming important?

Online betting and casino gaming is a form of entertainment — but it stays healthy only when you are aware of your own limits. ab44 believes every player should be able to control their budget, time, and emotions. That is why we have built various tools and support systems into our platform to keep you on the right track.

Always treat gaming as entertainment, not a source of income. Placing more bets to recover lost money is never the right approach. Instead, set a fixed budget and enjoy yourself within that limit. ab44 always reminds you — gaming should be fun, not a burden.

Online gaming culture in Bangladesh is growing rapidly. As this shift happens, the importance of responsible gaming has grown with it. ab44 is committed to never creating an environment that encourages players to go beyond their means.

Protection tools & features

The measures ab44 has in place to keep you safe

Set deposit limits

Decide for yourself the maximum amount you can deposit each day, week, or month. Once a limit is set, it takes effect immediately.

Time-Out

Want to take a break for a while? Use the Time-Out feature to temporarily suspend your account for anywhere from 24 hours to a few weeks.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. It is a long-term solution that permanently deactivates your account.

Set betting limits

Decide in advance how much you will wager within a set period. This helps you stay within your budget while playing.

24/7 support

Contact ab44 via live chat or email for any issue. Our support team is ready to help around the clock in both Bengali and English.

21+ age verification

ab44 strictly prohibits accounts for users under 21. Age verification is mandatory at registration and identity confirmation is in place.

How to set limits

Deposit limit

Set a daily, weekly, or monthly deposit limit from your account settings. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this prevents rushed decisions.

Session timer & breaks

Playing for long stretches without a break is not good for your wellbeing. Set your own session length, take regular breaks, spend time with family and friends, and stay involved in other activities.

How self-exclusion works

When self-exclusion is activated, you will not be able to log in to your account and opening a new account will also be prevented. To activate it, contact the ab44 support team directly. Once active, it cannot be cancelled before the set period ends.

Account security

Do not share your ab44 account password with anyone. Make sure other household members, especially minors, cannot access your account. If you notice any suspicious activity, contact us immediately.

Warning signs of problematic gaming

If you notice any of the signs below, it means you have gone beyond the bounds of ordinary entertainment. Take a break and seek support.

  • You find yourself placing more bets to try to recover money you have lost.
  • Thinking about gaming is causing you to neglect sleep, work, or family responsibilities.
  • You repeatedly end up spending more than your set budget.
  • You find yourself needing to take on debt or dip into savings to fund your gaming.
  • You tend to hide your gaming from family or friends, or lie about it.
  • You feel restless or anxious when you are unable to play.
  • You turn to gaming to escape everyday stress or worry.

Ask yourself

Answer the questions below honestly. If most of your answers are "yes," speak with ab44 support.

1Did I play beyond my set budget in the past month?
2Do I feel irritated or uncomfortable when I cannot play?
3When I lose, do I put in more money to "win it back"?
4Have family or friends expressed concern about my gaming habits?
5Have I cut back on other necessary expenses to cover the cost of gaming?
This self-assessment is not a substitute for professional advice. Please seek help from a mental health professional if needed.

ab44's policies

ab44 believes a healthy gaming environment is beneficial not just for players, but for society as a whole. That is why we follow certain core principles:

Fair play

All games operate on fair play principles — no manipulation.

No misleading advertising

We never present gaming as a guaranteed source of income.

Protection of minors

Accounts for users under 21 are prohibited and strictly monitored.

Data protection

Your information and transactions are fully secured with SSL encryption.

We want you to keep gaming on ab44 as an enjoyable part of your life. Play as a form of entertainment, and whenever it starts to feel like pressure rather than fun, take a break.

Need support?

The ab44 support team is always here for you

If you feel gaming is getting out of your control, you do not have to face it alone. Reach out to us — we will help without judgment.

Live chat — available 24/7
Support available in Bengali and English
For any self-exclusion or limit requests, let us know via live chat — we will act promptly.

Frequently asked questions

Answers to common player questions about responsible gaming

After logging in to your ab44 account, go to the Account Settings section and find the "Responsible Gaming" option. From there you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.

Self-exclusion can be set for a specific period or activated permanently. Once active, it cannot be cancelled before the chosen period ends. To request self-exclusion, contact ab44 via live chat or email ([email protected]) and let us know your preferred duration.

Time-Out is a temporary break — your account is inactive for a set period, typically 24 hours to a few weeks, after which normal access resumes. Self-exclusion is a longer-term solution — it closes your account for several months, years, or permanently.

Only users aged 21 or older may open an account and play on ab44. Age verification is mandatory during registration. Managing an account on behalf of any minor is strictly prohibited.

If you believe a family member is struggling with a gambling problem, speak to them directly and with care. If needed, contact the ab44 support team — we can help you take the right steps. Consulting a mental health professional may also be helpful.

No, ab44 support is fully available in both Bengali and English. You can chat in Bengali via live chat 24/7, and you can also write to us in Bengali by email at ([email protected]).

Play responsibly, enjoy the experience

Every game on ab44 is designed for entertainment. Set your limits, play within them, and talk to us whenever you need to.